Frequently Asked Questions
MAXIMUS
Concierge endocrinology is a modern, patient-centered approach to endocrine and metabolic care.
Instead of rushing through brief, insurance-limited visits, you receive longer appointments, personalized follow-up, and direct communication with your physician.
At EndoHealth MD, this model allows Dr. Roehnelt to truly listen, understand your symptoms, and create a treatment plan designed around you — not a billing code.
Insurance-based systems often prioritize volume over quality and restrict the time a physician can spend with each patient. By removing that middle layer, the direct-care model gives you transparent pricing, flexible scheduling, and access to care that’s proactive, not reactive.
This means no surprise bills, no insurance denials, and complete attention to your hormones, metabolism, and long-term health goals.
EndoHealth MD operates as a private, direct-care practice and does not participate with insurance.
All visits are self-pay.
You may still use your insurance for outside services such as laboratory testing, imaging, or prescriptions, if covered by your plan.
Yes — we provide a detailed superbill after each visit. You can submit this to your insurance company for possible out-of-network reimbursement, depending on your plan’s policies. While reimbursement is not guaranteed, many patients successfully receive partial reimbursement for visits and lab reviews.
Dr. Alessia Roehnelt and EndoHealth MD have formally opted out of Medicare. This means we do not bill Medicare for services, and Medicare patients cannot submit claims for reimbursement.
Medicare beneficiaries are welcome to be seen on a private-pay basis through consultations or membership.
Membership includes:
Unhurried visits (30–60 minutes, in-person or virtual)
Priority same-week scheduling
Secure portal access for brief, non-urgent questions
Ongoing endocrine and metabolic management
Lab review and care coordination
Discounts on InBody body-composition testing and select wellness services
Optional integration with Precision Genomic Testing and Longevity programs
Membership Fee: $200 / month | Initial Consultation: $600
No. You may start with an initial 60-minute consultation ($600) to discuss your goals, review your history, and decide if the membership model is right for you.
There’s no obligation to join after that first visit — it’s a chance to experience the EndoHealth MD approach before committing.
Yes. Patients may schedule a single à la carte follow-up if they prefer not to enroll in the membership. This option is best for stable patients who only need an annual check-in and do not require messaging or ongoing access between visits.
À La Carte Follow-Up Visit: $475 (30 minutes, in-person or telemedicine)
Included: lab and imaging review, medication updates, next-step recommendations.
Not Included: portal messaging, ongoing prescription refills, prior authorizations, or urgent scheduling.
Membership patients have secure portal messaging for brief, non-urgent questions related to their care plan. Messages are answered within 2 business days.
New symptoms, medication changes, or urgent concerns require a scheduled visit.
No. EndoHealth MD does not provide after-hours or on-call emergency services.
For urgent issues, please contact your primary-care provider or call 911.
Membership communication is intended for ongoing, non-emergency care coordination.
Our practice is ideal for adults seeking:
Personalized hormone and thyroid management
Menopause, perimenopause, or PCOS care
Metabolic and weight optimization
A preventive, longevity-focused approach to health
Patients who value long-term relationships, accessibility, and deeper collaboration with their endocrinologist tend to thrive in this model.
Appointments are available in person in Westfield, New Jersey, and virtually in NJ, NY, and FL.
All services are by appointment only.
Schedule your initial consultation ($600) — a 60-minute deep dive into your hormones, metabolism, and goals.
Receive a personalized care plan and decide if ongoing membership is right for you.
Join the Concierge Endocrinology Membership ($200/month) for continued care, access, and results.
Legal Notice
EndoHealth MD and Dr. Alessia Roehnelt have opted out of Medicare. All services are private pay and not eligible for Medicare reimbursement.
Location & Telehealth
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In-person Care: Westfield, NJ
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Virtual Care: NJ, NY, and FL
Insurance & Medicare Notice
EndoHealth MD is a direct-pay practice and does not bill insurance.
We provide superbills you may submit for possible out-of-network reimbursement.
Dr. Roehnelt has opted out of Medicare; services cannot be submitted to Medicare for reimbursement.